Nobody is pushing you to continue playing when you hit a win. Please kindly answer the question re addiction, can you control the game? Dear DzalilWe are looking forward to the video that you promised to upload, also you are more than welcome to check out the eCogra report on RTP of the games. Dear DzalilWe understand that losing streaks can be frustrating, but we assure you that all games operate on independently certified RNG systems, ensuring fair and random outcomes. Dear T DThank you for your detailed feedback — and we’re truly sorry you had such a frustrating experience.Please understand that all verification steps, including the selfie with ID and handwritten note, are standard security practices designed to protect your funds and identity. We are sorry you lost the funds, may we ask if anyone pushed you to continue playing?
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If you have concerns about specific gameplay or withdrawals, we’d be happy to look into your case. Please keep in mind that all games operate under certified RNG systems, and we do not interfere with game outcomes. The thing is that you were playing with a bonus, and every bonus has its limitation. Your email address will not be published.
- Dear T DThank you for your detailed feedback — and we’re truly sorry you had such a frustrating experience.Please understand that all verification steps, including the selfie with ID and handwritten note, are standard security practices designed to protect your funds and identity.
- The website clearly states, that it operate within the Curaçao jurisdiction, and in addition during registration and every time during log in you accepted this fact and agreed that you are fully aware.
- If you have concerns about specific gameplay or withdrawals, we’d be happy to look into your case.
- Your feedback is important to us.
Spread your wings.
Dear DzalilShould you require any personal information – please address the issue to support and GDPR officer. Also, kindly let us know if your account is verified and if you are suffering from gambling addiction. Dear annemarie Thank you for you for your feedback! Are you 100% certain you play at a legit vulkanvegas website? Can you please provide your account ID in order to investigate?
- Dear annemarie Thank you for you for your feedback!
- Dear DzalilWe are looking forward to the video that you promised to upload, also you are more than welcome to check out the eCogra report on RTP of the games.
- Dear MarioCongratulations on your win!
- Dear DzalilWe understand that losing streaks can be frustrating, but we assure you that all games operate on independently certified RNG systems, ensuring fair and random outcomes.
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The website clearly states, that it operate within the Curaçao jurisdiction, and in addition during registration and every time during log in you accepted this fact and agreed that you are fully aware. Dear Guy from GermanyThank you for the feedback! Dear MarioCongratulations on your win!